EddSON provide support for their products directly to you the customer
or through our worldwide distributors. If you need us we are pleased to help.
Crossways,
Wrantage,
Taunton,
Somerset.
TA3 6DB.
ENGLAND
Tel : (+44) 01823-480770
Mobile Tel : (+44) 07778-548878
Or Email:
sales@eddson.com
Some of our customers have recently reported problems loading the trial version of Willow.
We have identified an issue relating to the version of some common dynamic load libraries
that caused Willow to fail with an 'unexpected error' when run. To correct this problem we
provide a ZIP file which identifies and corrects problems with missing and
mismatched load libraries. Download the ZIP file (from our download page), uncompress it and then run the Setup
progam.
We also advise that for Windows XP users that the screen properties are set to Windows Classic style rather than the Windows XP style that operates as default. This will ensure correct window sizing.