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EddSON provide support for their products directly to you the customer or through our worldwide distributors. If you need us we are pleased to help.

TA3 6DB.

By Telephone
Tel : (+44) 01823-480770
Mobile Tel : (+44) 07778-548878

Or Email: sales@eddson.com

Some of our customers have recently reported problems loading the trial version of Willow. We have identified an issue relating to the version of some common dynamic load libraries that caused Willow to fail with an 'unexpected error' when run. To correct this problem we provide a ZIP file which identifies and corrects problems with missing and mismatched load libraries. Download the ZIP file (from our download page), uncompress it and then run the Setup progam.
We also advise that for Windows XP users that the screen properties are set to Windows Classic style rather than the Windows XP style that operates as default. This will ensure correct window sizing.